Frequently Asked Questions

Everything you need to know about FileCraft. Can't find your answer? Contact us.

General

FileCraft is a free online file converter that supports over 1000 file formats. You can convert images, documents, audio, video, ebooks, and more — directly in your browser with no software to install.

Yes, FileCraft is completely free to use. There are no hidden fees, no watermarks, and no registration required. You can convert as many files as you need.

No. FileCraft works without any registration or sign-up. Just visit the conversion page, upload your file, and download the result.

File Conversion

Choose the conversion you need (for example, PNG to JPG), upload your file using the upload area, and click the convert button. Your converted file will be ready to download in seconds.

FileCraft supports 1000+ formats across images (PNG, JPG, WebP, SVG, AVIF, HEIC), documents (PDF, DOCX, XLSX, PPTX), audio (MP3, WAV, FLAC, OGG), video (MP4, MKV, AVI, WebM), ebooks (EPUB, MOBI), and many more. Browse all formats on our All Formats page.

Most files convert in just a few seconds. Larger files or complex formats like video may take slightly longer depending on file size and complexity.

File size limits vary by format — typically between 50MB and 200MB depending on the file type. The exact limit is shown on each conversion page.

It depends on the formats involved. Converting between lossless formats (like PNG to BMP) preserves full quality. Converting to lossy formats (like PNG to JPG) may have a slight quality reduction, but it's usually imperceptible at default settings.

Privacy & Security

Yes. Your files are processed securely on our servers and automatically deleted after conversion. We do not store, share, or access your files in any way.

Uploaded files and converted results are automatically deleted within 1 hour after conversion. You can also download your file immediately and it will be removed from our servers.

Yes. All file transfers between your browser and our servers are encrypted using HTTPS/TLS. Your files are never transmitted in plain text.

PDF Tools

FileCraft offers free PDF tools including Merge PDF (combine multiple PDFs), Rotate PDF (rotate individual pages), Extract Pages (pull out specific pages), Delete Pages (remove unwanted pages), and Image to PDF (convert images into a PDF document). All tools work directly in your browser — no upload required.

No. All PDF tools run entirely in your browser using client-side JavaScript. Your PDF files never leave your device, providing maximum privacy and speed.

Troubleshooting

First, make sure your file isn't corrupted and is within the size limit. Try re-uploading the file. If the problem persists, the file format may not be supported for that specific conversion. You can contact us for help.

Download links expire after 1 hour for security. If your link has expired, simply re-upload and convert the file again. The process only takes a few seconds.

Currently, FileCraft converts one file at a time per conversion page. However, you can use our PDF tools (like Merge PDF or Image to PDF) to combine multiple files. For batch conversions, simply convert files one after another.